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    1. Exciting Future Ahead for United After Dragging a Bloodied Passenger Off a Plane

      Exciting Future Ahead for United After Dragging a Bloodied Passenger Off a Plane

      It’s proof that complicated problems don’t get easier with big company resources. We reached out to a range of experts to get a better sense of what might have gone wrong and why the public reaction to this incident has been so passionate. Their advice is a sobering reminder to companies of any size of how to keep priorities straight. 

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    2. How Some Retailers Are Thriving Despite the Supposed Death of Their Industry

      How Some Retailers Are Thriving Despite the Supposed Death of Their Industry

      It’s an oversimplification to suggest that the reason big-box stores are closing is because people are shopping online. The truth is more complicated. For one, a group of traditional retailers is actually growing its ecommerce business faster than the U.S. retail ecommerce market is growing overall, according to the 2016 Deloitte Retail Volatility Index report.

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