1. How Should You Respond to Negative Feedback? 13 Experienced Speakers Share Their Secrets

    How Should You Respond to Negative Feedback? 13 Experienced Speakers Share Their Secrets

    Negative feedback or bad review? Do this first.

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  2. Quotes

    1. Your first impulse may be to move on from the uncomfortable moment right away, but the only way to genuinely move on is to make sure you understand what's behind it.
    2. After I dust off my bruised ego I realize that the only way I am going to get better is to take constructive feedback and realize that there is always room for improvement.
    3. One of the best pieces of advice I was given about dealing with negative feedback is to wait 24 hours before reacting.
    4. I thrive on negative feedback because you can learn much more from it.
    5. I consider whether I simply disagree with the person who delivered the feedback or if they have the wrong perception.
    6. Embracing negative feedback is akin to hiring the hackers.
    7. I would start by saying what can I learn from this and sometimes what we can learn is how to give better feedback to other people.
    8. For local businesses who receive negative reviews, I always recommend that they respond.
    9. I work hard at managing both good and bad feedback.
    10. When I am given negative feedback I try to follow the two-step process of reflect and flush.
  3. Authors