1. Prepare to Be Interrupted: Part 2

    Prepare to Be Interrupted: Part 2
    From Jim Blasingame: Delivered by FedEx. “Well, it’s really happened,” you say to your employees. “What we hoped would never happen — but always knew could happen — has happened.”    Any one of the following could qualify as the subject of your lament:   You were hit with an area-wide, multi-day electrical outage. A fire or storm damaged or destroyed your business. A major hard drive with significant files crashed and is unrecoverable. The world’s most destructive computer virus infected your computer. [Insert your nightmare here.] Whether it’s an act of God or human error, you’re out of business until your team executes Plan B. You know, the three-point recovery plan we discussed in Part 1? You developed and structured Plan B, didn’t you?   Good. Now let’s implement that plan based on three areas of importance:   1.     Operational recovery. This is what you have to do to ...
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